Carlos Camacho

It is been an exciting adventure working as a ServiceNow professional for the past four years.  I was studying about Cloud Computing long ago and when the chance to work with the platform emerged in 2020, I grabbed it with both hands. My previous experience as a software developer was good and bad at the same time. I'll try to explain what happened about my coding skills when applied to the development process. 2021 -  The 1st year : At first I started coding everything. Record Producer logic & validation was in Client Scripts and all back-end logic in Script Includes. After many NowLearning courses and navigating the community I understood how to use UI Policies to do things (Mandatory, Read-Only, Show/Hide fields) instead of putting everything on Client Scripts. Besides that my understanding of Business Rules reached a decent level. 2022 -  The 2nd year : I invested time learning about ITIL and it was a game changer.  Before every deployment to the test instanc...

2024 showed that the ServiceNow community grows stronger when we learn and build together. From custom application development to complex implementations, this year proved that our greatest achievements come through collaboration: • Recognized as ServiceNow MVP 2024 • Transitioned to Technical Consultant role  • Delivered expertise in Customer Service Management implementations • Created educational content reaching thousands in the ServiceNow  community • Hacktoberfest contributor & maintainer Two posts that resonated most with our community: "Creating Custom Applications from Scratch" Breaking down complex development into accessible learning " Do you believe that creating a custom application from scratch using ServiceNow is difficult? " "The Hacktoberfest experience" Much of modern tech infrastructure relies on open-source projects built and maintained by passionate people who often don’t have the staff or budgets to do much more than keep the proj...